Booking Policy

1. Booking Process

Our booking process is designed to be smooth and transparent for Indian students:

• Initial inquiry and consultation with our housing advisors
• Property selection based on your preferences
• Application submission and booking confirmation
• Deposit payment and contract signing

2. Booking Fee & Deposits

A booking fee may be required to secure your accommodation (typically £100–500 depending on property type). This fee is usually converted into your security deposit once the tenancy begins. Deposits are held in a government-approved deposit protection scheme.

3. Rent Payment Options

• Full payment: Entire year's rent in advance (often with a discount)
• Termly payment: 3–4 installments aligned with student loan disbursement
• Monthly payment: Usually requires a UK guarantor or additional deposit

4. Guarantor Requirements

Many UK landlords require a UK-based guarantor. Since most Indian students don't have access to a UK guarantor, we offer alternatives:

• Increased security deposit (6–12 months' rent)
• Rent payment in full or larger installments
• Professional guarantor service via our Housing Hand partnership

5. Booking Modifications

• Before arrival: Contact us as soon as possible — changes subject to availability
• Room switches after arrival: Subject to availability and landlord approval
• Contract length changes: Must be approved by accommodation provider